Shipping & Returns – CalendulaSkin

Custom formulations available upon request

Shipping & Returns


Shipping

Your order will be shipped within 1-2 business days. A notification message is sent when the package is shipped. Should the package have been in high heat during transit or upon delivery, allow package to get back to room temperature before opening and handling products. 

Returns

If for any reason you aren't satisfied with your purchase, you can return any item within 30 days for a full refund (not including shipping). Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Exchanges

We only replace items if they are defective or damaged and only offer refunds for products which have caused adverse reactions. Should a request be made for a product exchange, the original purchased product must be returned in its original packaging (not including shipping). A partial refund or exchange can be arranged for opened products. 

Non-returnable items

  • Gift cards
  • Any item that is returned more than 30 days after delivery

Receiving your refund

If your request is approved, your refund will be processed immediately and a credit will automatically be applied to your credit card or original method of payment in the amount of your original purchase minus shipping fees.

To return your product, you should mail your product to:

1357 Baniff Ct, Snellville GA 30078, United States

You will be responsible for paying for your own shipping costs for returning your item.